![]() ![]() You must sign in person for adult or direct signature requirements. If your shipment requires an indirect signature, then you can sign electronically through the FedEx Delivery Manager app or on, but you cannot sign electronically for packages requiring an adult or direct signature. If you already missed a delivery and received a door tag, make sure to follow the instructions on the door tag to ensure your delivery is made on the next attempt. To avoid missed deliveries, sign up for FedEx Delivery Manager to request to hold your package at a FedEx location for you to pick up. If you want FedEx to reattempt a delivery, call 1.800.463.3339. The door tag and a government-issued photo ID are needed for pickup. The label on the door tag includes the pickup location address, business hours and time the package will be available. In those situations, FedEx may no longer automatically reattempt delivery and the package will be taken to a nearby FedEx location to be held for you to pick up. ![]() If a label has been applied to the back of the tag, the driver was unable to leave the package due to signature requirements or felt the package was not safe to deliver. If a signature is required, the driver will typically try to deliver the package up to three times. If no signature is required, the shipment will be left at the recipient's door. Additionally, a recipient may sign for the package electronically on a phone or computer.If a shipment requires, either an indirect, direct or adult signature, and a delivery attempt is made, but no one is there to sign for the package, the driver will leave a door tag at the recipient’s door. If delivery is not successful, FedEx may reattempt delivery. Otherwise, the recipient can sign a FedEx door tag or utilize FedEx Delivery Manager to authorize the release of the package without anyone present.A neighbor, building manager, or person at a closeby address or.From someone at the delivery address or.FedEx will obtain a signature in one of three ways: Also, the recipient has the option to authorize shipment release without anyone present. This includes neighbors, the front office, or the building manager. However, the Direct Signature Required fees will not apply to these packages.įedEx will collect a signature from someone at the delivery location or somebody nearby.The FedExDirect Signature Required FedEx Delivery Signature Option automatically applies to packages with a declared value equal to or greater than $500.When no one is available at the address, FedEx may reattempt the delivery. Direct signature deliveries are made to the address on the shipping label, not to the individual recipient. Additionally, firearm shipments must ship with the Adult Signature Required Delivery Signature Option.Ī person at the recipient’s address must physically sign for the delivery.FedEx may not reroute shipments if there is an Adult Signature requirement.If there is no eligible recipient at the delivery address, FedEx may reattempt delivery.Government-issued photo identification or other identification customarily accepted by local authorities is required.FedEx will obtain a signature from someone at least 21 years old (19 years old for deliveries to Canada) at the delivery address (government-issued photo identification required). ![]()
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